Thank you for using GraphOrganizer. This Refund Policy explains cancellation and refund rules for paid subscriptions, credit purchases, and related billing events on https://graphorganizer.com/.
- You can cancel at any time.
- Cancellation takes effect at the end of the current billing cycle.
- No prorated refund is provided for partial use of a billing period.
- You can cancel at any time.
- You may request a refund within 14 days of the initial annual purchase if usage is minimal and there is no abuse.
- After 14 days, annual fees are generally non-refundable unless required by law.
- Purchased credits are generally non-refundable once delivered to your account.
- If credits were purchased in error due to duplicate transactions or billing issues, contact us for review.
- Promotional, bonus, or gifted credits are not redeemable for cash and are non-refundable.
If you believe you were charged incorrectly, contact us with transaction details. We will investigate and, where appropriate, issue corrections or refunds.
Send a request to [email protected] with:
- Registered account email
- Transaction ID or receipt
- Purchase date
- Reason for request
We typically respond within 3-5 business days.
- Approved refunds are sent back to the original payment method.
- Processing usually takes 5-10 business days after approval.
- Final posting time may depend on your payment provider.
Please contact us before initiating a chargeback. Unresolved chargebacks may lead to temporary account restrictions while the case is reviewed.
We may update this policy from time to time. Updated versions become effective when posted on this page.
Last updated: February 28, 2026
